Shipping & Returns

Shipping:

Some products are made to order and may take a little longer to ship, but we promise they're worth the wait! You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.

Exchanges: 

Need a different size or received the wrong item? We're happy to help.

Exchanges must be requested within 30 days of the original order date, and all apparel must be unworn and unwashed.

To request an exchange, please email store@beyondmonumental.org with the following information:

• Your order number
• Your name
• Reason for the exchange
• Package weight
• Package type and dimensions (or size)

Once we receive this information, we'll create a return shipping label for you. Customers are responsible for the cost of return shipping for exchanges. Once we receive and inspect your returned item, we'll ship your replacement.

Refunds: 

Your satisfaction with our products and customer service is our top priority. If you're not completely satisfied with your purchase, you may request a return within 30 days of the original order date.

To be eligible for a refund, all apparel must be unworn and unwashed.

To request a return, please email store@beyondmonumental.org with the following information:

• Your order number
• Your name
• Reason for the return
• Package weight
• Package type and dimensions (or size)

Once we receive this information, we'll create a return shipping label for you. Customers are responsible for the cost of return shipping for all refunds. After your returned item is received and inspected, your refund will be processed to your original payment method.